Electric Scooter Error Codes Explained: What Atlanta Riders Need to Know
Is your electric scooter flashing a strange code or suddenly refusing to move? If you ride around Atlanta—whether you’re commuting to class at Georgia State or cruising the BeltLine on the weekend—this guide is for you. At eStar Rides, we help riders like you diagnose and fix common issues every day. These error codes aren’t random—they’re your scooter’s way of telling you exactly what’s wrong.
Let’s break down what these codes mean, how to fix them, and when to bring your scooter into our certified repair shop in Atlanta.
What Are Electric Scooter Error Codes?
Electric scooter error codes are diagnostic messages sent by your scooter’s onboard controller. They show up on your LCD screen or through blinking lights—like morse code for mechanics.
These codes point to issues like:
- Throttle problems
- Brake sensor malfunctions
- Battery faults
- Motor or controller wiring issues
If you’re seeing something like “E02” or a flashing red light, your scooter is trying to warn you about a specific fault. Some are simple fixes. Others need a certified technician.
The Most Common Electric Scooter Error Codes (and What They Mean)
Here’s a quick guide to the most frequent issues we see at eStar Rides, especially with Gotrax, Hiboy, and Xiaomi scooters:
| Error Code | What It Means | What You Can Do |
| E01 | Motor hall sensor error | Check for damaged motor wiring |
| E02 | Brake lever or sensor fault | Inspect and release the brake lever |
| E03 | Throttle malfunction | Replace or reconnect throttle cable |
| E04 | Motor phase wire error | Look for loose or shorted motor wiring |
| E05 | Over-voltage protection | Battery may be overcharged |
| E06 | Battery under-voltage | Recharge or inspect battery connection |
| E07 | Display/controller communication | Unplug and reattach connector cables |
| E08 | Controller overheating | Let it cool down; check for airflow blockage |
| E09 | Battery Management System (BMS) fault | May require battery replacement |
| E10+ | Communication or current sensor issues | Usually controller-related; bring it in |
Local Tip: “We see a surge in E02 and E06 errors during Atlanta’s hot summers—often caused by brake sensors sticking or batteries discharging too quickly in high heat.”
Gotrax, Hiboy & Xiaomi: What the Codes Look Like
Gotrax
1. E2 – Throttle fault
2. E5 – Motor error
3. No Power – Check battery and charging port
🛠 Note: Gotrax doesn’t offer free diagnostics. At eStar Rides, we handle Gotrax repairs with a flat inspection fee applied toward your repair if you proceed.
Hiboy
1. E01 – Motor Hall Sensor
2. E03 – Throttle Error
3. E06 – Battery or controller under-voltage
🛠 Some models like the Hiboy S2 and Hiboy MAX use display screens that show these codes directly.
Xiaomi (M365, Pro, Mi 1S)
1. Flashing red lights instead of letters
o 1 long + 3 short blinks = E03 (Throttle issue)
o 2 long + 1 short = E02 (Brake fault)
🛠 We recommend using the Xiaomi Home app or M365 Tools app to reset the controller or check for firmware updates.
DIY Fixes vs. Professional Repairs
- Try This at Home:
- Turn off the scooter, then turn it back on
- Unplug and re-plug brake and throttle cables
- Recharge your battery fully and check the charger
- When to Visit eStar Rides:
- You smell burning or hear strange noises
- Your scooter powers off unexpectedly while riding
- You’ve already replaced parts but still see the error
We offer fast, reliable repair service at both of our Atlanta locations, with most common issues fixed in 48 hours or less (subject to parts and availability).
Why Fast Repairs Matter in Atlanta
If you’re relying on your scooter to commute to work, school, or make deliveries, downtime costs you. Whether you’re riding through South Fulton, West End, or Little Five Points, we know time is money.
That’s why we offer:
- Certified Electric Vehicle Technicians
- Affordable diagnostic fees (no free diagnostics on Gotrax)
- Financing for major repairs or upgrades
- Quick turnaround when parts are in stock
With same-day repair availability (when possible), your scooter doesn’t have to stay parked for long.
📍 Visit eStar Rides – Atlanta’s Trusted Repair Shop
Two convenient locations:
Southwest ATL
📍 1728 Campbellton Road SW, Atlanta, GA 30311
Little 5 Points
📍 1087 Euclid Ave NE, Atlanta, GA 39307
(Inside Music & Arts building)
Walk-ins welcome or book online.
Ride Smarter, Repair Faster
At eStar Rides, we’re here to keep Atlanta moving. Whether you’re cruising Edgewood or commuting through College Park, don’t let a small error code turn into a big issue.
👉 [Book Your Repair Appointment Now]
